HOMECheck the projects you're interested in
and fill in the coupon at the bottom of the page.


A typical customer communications project

In-depth background research and discussions with senior management of a Big 5 firm in the process of defining a new practice. Best feature: Upscale presentation of information for executives. Result: a high impact "leave-behind," winner of a prestigious Women in Communications International Matrix award.

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A typical BPI product
  marketing project
For a relaunch of a failed product, BPI designed a turnkey sales seminar, complete with customer training, competitive information, sales competition, signage and participant portfolios. Best feature: "right-sizing" the relaunch--not too gaudy, not too tame. Result: increased targeted sales, decreased grumbling in the field.

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A typical BPI systems/procedures documentation
  project
Hands-on software research, face-to-face field research, instructional design and development of a fail-safe turnkey training kit for a major enterprise-wide system. Best feature: Homework that makes students prove they can actually download data from the mainframe before they're turned loose. Result: successful system rollout with training in place. Dividend: the client has been delivering this training program with in-house staff for three years. Talk about your return on investment!

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A typical BPI custom-designed courseware project
A complete overhaul of a new-hire training curriculum, including a survey of the market for best-in-class courseware; evaluation and selection; curriculum design, development and implementation through multiple pilot sessions. Best feature: original ice-breaker computer-related games to pull together self-study students into a team. Result: successful students complete the course in less than half the time previously required. Dividends: curriculum was awarded eight college credits by the American Council on Education. The client has ported the entire curriculum to a Unix platform without outside help.

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A typical BPI skills assessment/certification
  project
Test design and delivery of a carefully aimed "readiness" test to mainframe programmers before delivering our custom-designed course in client/server, object-oriented programming. Objective was to determine who could make the transition. Best feature: a self-evaluation component that offers control of remediation to the student. Result: a high success rate for the training program. Dividend: the certification component has been adapted for several other internal populations.

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